Product documentation

Guides for requests, templates, client portals, analytics, and security - everything your team needs to run document collection at scale.

Compliance

Infile helps you meet regulatory requirements for data handling and privacy across multiple jurisdictions and industries. We stay current with evolving regulations so you can focus on your work.

GDPR Compliance

Full compliance with the European Union's General Data Protection Regulation:

  • Data Subject Rights: Built-in tools to handle data subject access requests (DSARs), right to erasure, and data portability. Process requests quickly and document compliance.
  • Consent Management: Track and document consent for data processing. Clients can review and withdraw consent at any time through the portal.
  • Data Processing Agreement: Infile acts as a data processor under GDPR. We provide a comprehensive Data Processing Agreement (DPA) that meets Article 28 requirements.
  • EU Data Residency: Option to store all data exclusively in EU data centers. Ensures data never leaves the European Economic Area.
  • Privacy by Design: Privacy features are built into every aspect of Infile, from data minimization to purpose limitation.

Industry-Specific Standards

Infile meets requirements for regulated industries:

  • Accounting (AICPA): Complies with American Institute of CPAs standards for client data protection. Suitable for CPA firms handling sensitive financial information.
  • Legal (ABA): Meets American Bar Association guidelines for technology and client confidentiality. Appropriate for law firms handling privileged communications.
  • Financial Services (FINRA): Complies with Financial Industry Regulatory Authority requirements for recordkeeping and data security.
  • Healthcare (HIPAA): HIPAA-compliant features available on Enterprise plans for organizations handling protected health information (PHI). Includes Business Associate Agreement (BAA).
  • CCPA Compliance: Meets California Consumer Privacy Act requirements for businesses operating in California.

Compliance Documentation

  • Security Questionnaires: We maintain responses to common security questionnaires (SIG, CAIQ, VSA) to streamline your vendor assessment process.
  • Compliance Center: Access all compliance documentation, certifications, and policies from your account settings.
  • Regular Updates: We notify you of any changes to our security posture or compliance certifications.

Compliance Note: While Infile provides tools to support compliance, you remain responsible for your own compliance obligations. Consult with legal counsel about your specific requirements.

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